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Start a live chat or WhatsApp message for quick answers about products, orders, or business accounts.

Mon–Fri, 9am–6pm ET

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(443) 492-9196

Mon–Fri, 8am–6pm ET

Email Us

support@shopmedx.com

We respond to emails within 24 hours.

Address

5457 Twin Knolls Road
Columbia, MD 21045

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    Frequently Asked Questions

    Orders typically arrive within 5–7 business days. Expedited options are available at checkout for eligible products.

    Yes. Approved business and institutional accounts may pay by purchase order.

    Most items qualify for a 30-day hassle-free return. Contact support to start a return.

    Contact us as soon as possible. We can modify orders that have not yet shipped.

    Use the search bar or browse categories. Our team can also source hard-to-find items.

    Yes. All transactions are encrypted and processed through secure payment gateways.

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