TERMS AND CONDITIONS

Effective Date: May 19, 2026 Last Updated: May 19, 2026

1. Agreement to Terms

By accessing or using the Shopmedx website (shopmedx.com) or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

2. Use of the Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the site for any fraudulent or unauthorized purpose
• Attempt to gain unauthorized access to any part of the website
• Transmit harmful, offensive, or disruptive content
• Reproduce, duplicate, or resell any part of our site without express written permission

We reserve the right to suspend or terminate access to any user who violates these terms.

3. Accounts

To place an order or join our Loyalty Program, you may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Notifying us immediately of any unauthorized use

We reserve the right to terminate accounts at our discretion.

4. Products & Availability

We make every effort to display product information, pricing, and availability accurately. However:

• Product availability is subject to change without notice
• We reserve the right to limit quantities
• Images are for illustrative purposes and may differ slightly from the actual product
• We are not responsible for typographical errors in product descriptions or pricing

Medical Disclaimer: Products sold on Shopmedx are intended for personal and home healthcare use. They are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider before using any medical device or health product.

5. Pricing & Payment

• All prices are listed in US dollars unless otherwise stated
• We accept major credit/debit cards and other payment methods as displayed at checkout
• Payment is due in full at the time of purchase
• We reserve the right to cancel orders placed at incorrect prices due to errors

Taxes and shipping fees, where applicable, will be calculated and displayed at checkout.

6. Orders & Cancellations

Once an order is placed and confirmed, it enters processing immediately. Cancellation requests must be submitted promptly by contacting our customer support team. We cannot guarantee cancellation once an order has shipped.

We reserve the right to cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability. In such cases, a full refund will be issued.

7. Shipping & Delivery

• Estimated delivery times are provided at checkout and are not guaranteed
• Shopmedx is not liable for delays caused by shipping carriers, customs, or circumstances beyond our control
• Risk of loss and title for items pass to you upon delivery to the carrier

For full details, refer to our Shipping Policy page.

8. Returns & Refunds

We want you to be fully satisfied with your purchase. Our return and refund policy is as follows:

• Returns must be initiated within 30 days of delivery
• Items must be unused, in original packaging, and in resalable condition
• Certain products (e.g., personal hygiene items, opened medical supplies) may not be eligible for return for safety reasons
• Loyalty Program members benefit from free returns as part of their membership

Refunds will be processed to the original payment method within 5–10 business days of receiving the returned item. For full details, refer to our Returns Policy page.

9. Loyalty Program

Participation in the Shopmedx Loyalty Program is subject to the program’s terms, which govern the accrual and redemption of rewards, free shipping benefits, early access to deals, and dedicated support. We reserve the right to modify or discontinue the Loyalty Program at any time with reasonable notice.

10. Intellectual Property

All content on shopmedx.com — including text, images, logos, graphics, and software — is the property of Shopmedx and protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written consent.

11. Disclaimer of Warranties

Our website and products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Shopmedx makes no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Limitation of Liability

To the maximum extent permitted by law, Shopmedx and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, even if advised of the possibility of such damages.

Our total liability to you for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with applicable laws. Any disputes shall be resolved through binding arbitration or in the courts of competent jurisdiction, as applicable.

14. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.

15. Contact Us

For any questions regarding these Terms and Conditions:

Shopmedx Email: support@shopmedx.com Website: shopmedx.com